“Many thanks for the opportunity to experience, as a customer, the Blackcat Dolphin swim experience on Saturday 29th Nov. As you predicted, the weather and conditions were excellent! I spent 40 minutes in the water with 9 other tourists, and it was absolutely wonderful! We were “visited” by about 5 pods and were enthralled with their playfulness, beauty and curiosity of us [very mutual!]. Everyone was rapt with the staff, the service and the experience. At the appropriate time, I will be sharing all relevant information with the other 33 Concierge [I am part of an Adventure Tourism working group]. Cheers, Bryan. International Airline Concierge”
Today we went on your 1.30pm Harbour cruise. We wish to extend our appreciation to all crew members and especially to the captain Mark for his wonderful commentary.
He really does care about the harbour and its wildlife and this comes across in the commentary. Even though perhaps he gives a similar talk three times a day it did not sound at all jaded!! My sister in-law very much appreciated the stool she was given to sit on at the stern of the boat. Your photographer was the person who suggested this.
I am writing to let you know how absolutely thrilled we were with your service on Saturday November 22. We had a memorial service and scattering of ashes ceremony for our former singing tutor and his long term partner. The ceremony went very well, aided by your most excellent crew, namely John and Ben. I did not hear the name of the third man but he did a great job too, overall the service was wonderful and we all loved the catamaran. I am recommending your company to anyone who wants to have a function that is a little different. I’m looking forward to my next trip, one of your nature cruises. Many thanks to your company and your terrific crew for helping to ensure our service was extra special.
I just wanted to say a very big thank you for organising such a fun Christmas party for us on Friday. We all had a blast & I had such great feedback from everyone about it. We got to see the dolphins, the crew were gorgeous & it will be one of our most memorable parties for years to come. Thanks for everything & I hope you have a lovely Christmas & New Year cheers