Please note that once we transition to the new COVID Traffic Light System, we will need to verify your “My Vaccine Pass” on all our services except the Diamond Harbour Ferry which is classed as public transport.



We want all of our customers to be re-assured that we will fully refund or offer to reschedule all bookings due to place when we are unable to operate due to COVID-19 alert level.

This also includes any bookings from customers who are prohibited from travel due to Covid. 

If you feel unwell the day of travel, or have been in contact with anyone who has Covid within two weeks prior to departure we ask that you call to re-schedule your trip. 


As directed by the New Zealand governments traffic light system we have put together the below table to highlight our operational plans and requirements. 


akaroa day trip covid plan


Our priority is the health and wellbeing of our customers, staff and their families. We have put these measures in place as directed by the New Zealand government to keep both guests and staff as safe as possible. We are recognised as Covid clean by Qualmark and Covid Ready by the Tourism Export Council. During all levels Black Cat staff will continue to clean all surfaces at the start and end of each trip and offer hand sanitiser to passengers. 

If you have any query regarding any existing booking or our current schedule –
please contact our reservations team on
0800 436 574 (or 64 3 304 7641) or email

Follow our Facebook page for up to date updates.

Thank you for your patience and understanding as we work through these times. We ask that you practise kindness to our staff and to others.

be kind

Covid readycovid clean activity